The frustration was apparent from the first word she spoke in our coaching session. To say this executive was riding the "misery train" every day would be an understatement. What do you enjoy most about your work? "Every day when I get to leave."
Twenty-five years ago, an incredible man came into my life named Grady W. Jackson. I met Grady in the showroom of an automotive dealership in Illinois while marketing a sales program. He was energy in a bottle. I still say to this day, he had the best smile of anyone I have ever known. Grady could go in a pitch black room and literally light it up. He was a spark plug, and his natural enthusiasm was infectious.